class 11 English letter writing

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📚 Summary of the Chapter “Letter Writing” (Hornbill Class 11)

📝 Overview:

Letter writing is a traditional form of communication. It is divided into formal and informal letters.

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✉️ Formal Letters:

Used for official purposes (e.g., applying for a certificate, complaint, enquiry).

Structure:

1. Sender’s address

2. Date

3. Receiver’s address

4. Subject line

5. Salutation (Dear Sir/Madam)

6. Content (Introduction, Body, Conclusion)

7. Complimentary close (Yours sincerely/faithfully)

8. Signature

Tips:

Be clear, concise, and to the point.

Use polite and formal language.

Avoid clichés like "With reference to…".

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📨 Formal Letter Example

Topic: Write a letter to the President, Residents’ Welfare Association of your locality suggesting some measures to solve the problem of water scarcity and conserve water.

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Aarav Mehta

B-21, Green Valley Colony

Indore – 452001

Madhya Pradesh

30 June 2025

The President

Residents’ Welfare Association

Green Valley Colony

Indore – 452001

Subject: Suggestions for Solving Water Scarcity and Promoting Water Conservation

Respected Sir/Madam,

I am writing to express my concern regarding the increasing problem of water scarcity in our locality. With each passing day, the water supply is becoming more irregular and insufficient, causing distress to many residents.

I would like to suggest a few measures that may help tackle this issue effectively:

1. Installation of rainwater harvesting systems in all houses and apartments.

2. Regular checks and repairs of leaking pipelines.

3. Awareness drives on water conservation practices such as using buckets instead of showers and recycling water.

4. Encouraging the plantation of drought-resistant plants.

I hope these suggestions will be taken into consideration in the next RWA meeting. Together, we can make our colony a model of responsible water usage.

Thank you.

Yours sincerely,

Aarav Mehta

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💌 Informal Letters:

Written to friends, family, or acquaintances.

More personal and flexible in structure.

Format includes:

Address

Date

Salutation (Dear friend, etc.)

Body (free-flowing)

Closing (With love, Yours affectionately, etc.)

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💌 Informal Letter Example

Topic: Narrating your experience in a rescue operation

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Gwalior

30 June 2025

Dear Priya,

I hope you’re doing well. I’m writing to tell you about a rescue operation I was part of last week — it was one of the most unforgettable experiences of my life!

Heavy rains had caused waterlogging in many parts of our city. An elderly woman got trapped in a flooded alley near our neighborhood. Without thinking twice, a few of us from the youth club rushed to help. We used ropes and sticks to create a safe passage and managed to bring her out safely. The whole operation took almost an hour, and people around clapped when she was finally rescued.

I felt a deep sense of satisfaction. Helping someone in need gave me a different kind of joy. Do write back soon and let me know how things are at your end.

Take care!

Yours affectionately,

Ananya

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👔 Job Application Letters:

Written in response to advertisements.

Includes:

A covering letter expressing interest.

An enclosed resume (curriculum vitae) with personal, academic, and professional details.

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👔 Job Application Letter

Topic: Applying for the post of Customer Support Executive

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Sneha Verma

B-12, Laxmi Nagar

Delhi – 110092

30 June 2025

The Manager

Human Resource Division

Wonderland Communications

South Street, Salem

Tamil Nadu

Subject: Application for the post of Customer Support Executive

Respected Sir/Madam,

I am writing to apply for the position of Customer Support Executive as advertised in The Hindu dated 15 November 2005.

I have completed my Diploma in Communication from the Government Polytechnic College, Delhi. I am confident that my excellent communication skills, friendly personality, and eagerness to learn make me a suitable candidate for this role.

This will be my first job, and I assure you of my sincerity, punctuality, and hard work. I am enclosing my resume for your kind consideration. I would be grateful for an opportunity to appear for an interview.

Thank you.

Yours truly,

Sneha Verma

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📄 Curriculum Vitae (Resume)

Name: Sneha Verma

Address: B-12, Laxmi Nagar, Delhi – 110092

Phone: 9876543210

Email: sneha.verma@email.com

Date of Birth: 5 March 2003

Academic Qualifications:

Examination Board/University Subjects Year Division

Class X CBSE English, Science 2019 First

Class XII CBSE English, Commerce 2021 First

Diploma in Comm. Govt. Polytechnic Delhi Communication Skills 2023 First

Experience:

None (Fresher)

Skills:

Excellent spoken and written English

Basic computer knowledge

Strong interpersonal skills

Languages Known:

English, Hindi

Hobbies and Interests:

Reading, Public Speaking, Volunteering

References:

1. Mr. R. Sharma – Principal, Govt. Polytechnic Delhi

2. Ms. P. Arora – English Lecturer, GPD

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📝 Activities Given:

1. Letter to CBSE for missing Roll Number.

2. Suggesting water conservation steps to RWA president.

3. To a newspaper editor on law & order issues.

4. To a friend about a rescue experience.

5. Describing a dance/art performance to a magazine editor.

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🧾 ACTIVITY (Hornbill Book, Page 114):

📌 You are applying for the post of Customer Support Executive advertised in The Hindu (15 November 2005) by Wonderland Communications, Salem.

👉 Prepare a Job Application Letter and Resume.

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📄 Application Letter

Ravi Kumar

121, Vivekanand Road

Chennai – 600017

30 June 2025

The Manager

Human Resource Division

Wonderland Communications

South Street, Salem

Tamil Nadu

Subject: Application for the post of Customer Support Executive

Dear Sir/Madam,

I am writing to apply for the post of Customer Support Executive as advertised in The Hindu dated 15 November 2005.

I have recently completed my Diploma in Communication from the State Polytechnic, Chennai. I possess strong verbal and written communication skills and am confident in handling customer queries efficiently. I am a quick learner and willing to undergo any training required for the role.

I am enclosing my resume with this letter. I would be grateful for an opportunity to appear for an interview.

Thank you.

Yours truly,

Ravi Kumar

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📎 Curriculum Vitae (Resume)

Name: Ravi Kumar

Address: 121, Vivekanand Road, Chennai – 600017

Phone Number: 9876543210

Email ID: ravikumar01@email.com

Date of Birth: 12 August 2004

Academic Qualifications

Examination Board/University Subjects Year Division

S.S.C Tamil Nadu State Board General Subjects 2020 First

Diploma in Comm. State Polytechnic Chennai Communication Skills 2023 First

Experience

Fresher

Skills

Proficient in English communication

Basic computer and typing skills

Teamwork and problem-solving

Languages Known

English, Tamil, Hindi

Hobbies and Interests

Reading, Listening to Music, Interacting with people

References

1. Mr. S. Menon – Principal, State Polytechnic Chennai

2. Ms. Priya Jain – Lecturer, Department of Communication